Refund Policy
Last updated: 2026-09-04
Purchases are sold by Sold through Link, LLC (Stripe), our merchant of record, under the Sold through Link terms. If you are a consumer in the EU or the UK you may cancel your order within 14 days of first getting access to Pro (the cooling-off period): contact Link support and cite "cooling off period". For the other reasons those terms list you may request a refund within 60 days of the transaction. Refunds return to the payment method you used, usually within 3–7 business days.
To request a refund, contact Link support from your Link account (the fastest path, since Sold through Link holds your payment) or write to support@almugea.com and we will refund you from our side.
Cancelling a subscription stops future renewals; you keep Pro until the end of the paid period. Deleting your account cancels the subscription immediately and forfeits the remaining time — if you believe a refund is due in that situation, contact us before or after deleting and we will resolve it.
Nothing in this policy limits your statutory consumer rights.